Autor Thema: Layour version will not run error #10000  (Gelesen 1594 mal)

Offline pkristensen

  • Junior-Mitglied
  • Beiträge: 12
  • dk
Layour version will not run error #10000
« am: 08. November 2018, 17:53:35 »
Hello

I have upgraded to Windows 10 and the Premium version 2018.0.30 runs fine. However, the layout version insists on installing a driver "setup_pdd0.exe". After having done that it asks for restart. However, regardless the Layout version can still not be run (I have repeated this many times  :(.

I suspect this has something to do with copy protection or the like? I have disabled Windows defender, and removed other virus protection programs but I can still not get it to work.

Any recommendations?

Kind regards
Peter
  • Win-Digipet-Version:
    Win-Digipet 2021 Premium Edition
  • Anlagenkonfiguration:
    HO; Märklin c-gleis; ECoS2; s88: LDT-HSI-USB
  • Rechnerkonfiguration:
    Windows 10; Layout design: Mac RailmodellerPro

Offline Stefan Lersch

  • Moderator
  • Senior-Mitglied
  • *
  • Beiträge: 6395
  • Ort: Brühl (bei Köln) Ort bei GoogleMaps suchen de
    • Infos zum Down-Syndrom alias Trisomie 21
Re: Layour version will not run error #10000
« Antwort #1 am: 09. November 2018, 09:16:40 »
Hello Peter,

in windows 10 you have to install WDP as administrator. It's not sufficient to be admin of your pc but you have to do this : select the setup.exe on the WDP stick. Make a right click on it and select "install as administrator". This is very important!

When you have done this start WDP and go to help /options in the startcenter. Install the free update and restart WDP.
Viele Grüße,
Stefan
  • Win-Digipet-Version:
    WDP 2021.x Beta
  • Anlagenkonfiguration:
    N-Anlage im Bau, Minitrix &amp Co., Tams MC 2.2.3, DCC
  • Rechnerkonfiguration:
    Quad Core 8 GB mit Win 10, 32"quot Bildschirm

Offline pkristensen

  • Junior-Mitglied
  • Beiträge: 12
  • dk
Re: Layour version will not run error #10000
« Antwort #2 am: 12. November 2018, 14:44:30 »
Dear Stefan

Thank you for your suggestion which has been tried. Unfortunately this did not solve the problem. Through Dr. Peterlin I am in contact with the company that designed the protection software and I hope they will be able to solve the problem.

Best regards
Peter
  • Win-Digipet-Version:
    Win-Digipet 2021 Premium Edition
  • Anlagenkonfiguration:
    HO; Märklin c-gleis; ECoS2; s88: LDT-HSI-USB
  • Rechnerkonfiguration:
    Windows 10; Layout design: Mac RailmodellerPro